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WAITING — the untapped opportunity in patient experience
By intentionally designing time spent waiting both within and outside of the healthcare environment we make waiting productive and restorative. The result: for patients a healing experience in waiting contributing to their health and well-being; for healthcare providers a positive, memorable patient experience that improves patient retention and engagement.
We have also developed tools for waiting that can be helpful to reduce anxiety and inspire healthy behaviors.
Please click below to find out more.
… waiting was
restorative?
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… there was a DIY
tool for improving ?
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… you could
address health
anxiety?
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… you want to give
a gift of healthy
behavior?
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